Teleperformance Hiring: Customer Service Rep 2025 – Office Job Noida

Teleperformance (TP) is hiring a Customer Service Representative for its Noida office. This guide includes the Snapshot, company overview, role summary, daily responsibilities, required skills, the hiring process, salary/benefits, interview tips, FAQs, and a step-by-step How to Apply. Use this information to prepare for the Teleperformance On-Site Jobs 2025 walk-in drive.

Snapshot of Teleperformance On-Site Jobs 2025

About Teleperformance

Teleperformance (TP) is a global leader in digital business services, offering advanced customer experience and outsourcing solutions. With over 10,000 employees and a global presence, TP helps clients streamline operations while supporting communities and sustainability initiatives.

Role Summary

As a Customer Service Representative, you will handle international voice-based support, assisting customers with ecommerce queries and ensuring a high-quality service experience. This role requires excellent communication skills, a customer-first attitude, and the ability to work in US shift hours.

Key Responsibilities

• Answer inbound customer calls and queries for ecommerce services.
• Provide accurate information and solutions in a timely manner.
• Maintain customer satisfaction and adhere to quality standards.
• Escalate complex issues to appropriate teams or supervisors.
• Follow company policies, guidelines, and US shift protocols.

Required Qualifications

• Excellent English communication skills (written & verbal).
• Graduates (freshers) or undergraduates with 6+ months international voice experience.
• Strong interpersonal skills and customer-centric attitude.
• Ambitious, driven, and enthusiastic about connecting with people.
• Ability to work US shift (5:30 PM onwards).

Selection Process

Teleperformance conducts a face-to-face walk-in drive. Candidates should bring a resume and Aadhaar card. Virtual interviews are also possible via email submission.

• Walk-in Interview: Submit documents and attend on-site assessment.
• Evaluation: Communication, customer handling skills, and problem-solving.
• Final Selection: Based on performance and eligibility.

Documents Checklist

• Updated resume highlighting communication skills.
• Aadhaar card (or government ID).
• Educational certificates (Graduation/undergraduate).

Salary & Benefits

Compensation details are discussed during the walk-in or virtual interview. Benefits may include cab facilities (depending on transport zone) and career growth opportunities within Teleperformance.

How to Apply

1. Attend the walk-in drive on 20th Sep, 2025, 10:30 AM – 2:00 PM at Teleperformance, Candor Techspace, Tower 11, Ground Floor, Sector 135, Noida – 201301.
2. Bring your resume and Aadhaar card.

Frequently Asked Questions

Q1. Is this role remote?
A: No. It is an on-site position in Noida, Uttar Pradesh.

Q2. What are the working hours?
A: US Shift starting from 5:30 PM onwards.

Q3. Who can apply?
A: Graduate freshers, undergraduates with international voice experience, and candidates from 2021–2025 batches.

Disclaimer

This guide summarizes the publicly available job description for Teleperformance. Salary, benefits, and selection process details may vary. Always follow official instructions provided during application.

Final Note for TP Customer Service Jobs 2025

Prepare a resume highlighting your communication skills, customer interaction experience, and adaptability to US shifts. Arrive early for the walk-in drive and maintain a professional, enthusiastic attitude to maximize your chances.