
Swiggy is hiring a Business Associate for its Kharagpur, West Bengal location. This guide covers the Snapshot, company overview, role details, daily responsibilities, required skills, selection process, salary & benefits, interview prep tips, FAQs, and step-by-step How to Apply. Use this to build a strong application for the Swiggy Jobs 2025 opening.
Snapshot of Swiggy Business Associate Jobs 2025
| Company | Swiggy |
| Role | Business Associate |
| Job Type | Full-time, Hybrid |
| Location | Kharagpur, West Bengal, India |
| Work Mode | Hybrid (3 days in office) |
About Swiggy
Swiggy is India’s leading on-demand delivery platform, operating across 500+ cities with a vast fleet of delivery partners and 2 lakh+ restaurant collaborations. Since 2014, Swiggy has grown from a hyperlocal food delivery app to a multi-service convenience platform, offering Swiggy Instamart, Genie, and Dineout. Driven by machine learning and data-led innovation, Swiggy is transforming how millions of customers experience convenience and reliability.
Role Summary
As a Business Associate at Swiggy, you will build strong relations with national restaurant chains, manage accounts, plan growth strategies, and ensure execution excellence. You will work closely with internal and external stakeholders to drive brand growth and deliver high-quality creative and business outputs.
Key Responsibilities
- Pitch and onboard national restaurant chains for partnerships.
- Plan, execute, and maintain digital strategies for partner restaurants.
- Track monthly performance targets and ensure timely corrective actions.
- Coordinate with multiple stakeholders to deliver program excellence.
- Report weekly performance and suggest data-driven improvements.
- Work with creative agencies to ensure quality marketing outputs.
- Collaborate with internal communications teams to craft communication calendars.
Skills Needed
- Strong understanding of business metrics and data analysis.
- Proficiency in Advanced Excel and analytical frameworks.
- Account management, negotiation, and client servicing skills.
- Basic SQL knowledge for data extraction and querying.
- Understanding of digital marketing (preferred).
- Experience managing agencies or communication plans (a plus).
Selection Process
- Online application & resume screening.
- Initial HR round.
- Case study / data analysis round.
- Technical/functional interview (business metrics, SQL, Excel).
- Final HR discussion (salary & hybrid work model).
- Offer & onboarding.
Interview Preparation
- Revise business growth strategies and account management basics.
- Prepare examples of client servicing and stakeholder collaboration.
- Practice Excel formulas, pivot tables, and SQL queries.
- Understand Swiggy’s latest offerings (Food, Instamart, Genie, Dineout).
- Showcase negotiation, communication, and creative planning skills.
Documents Checklist
- Updated resume (PDF).
- Government-issued ID & proof of address.
- Educational certificates and transcripts.
- Experience/relieving letters from previous employers.
- Work portfolio (Excel sheets, SQL queries, campaign reports if available).
Salary & Benefits
Compensation is competitive and based on experience. Employees can expect:
- Fixed monthly salary with performance incentives.
- Health insurance and other employee benefits.
- Professional development & career growth opportunities.
- Exposure to national brand partnerships.
Career Path
Business Associates at Swiggy can grow into Account Manager, Growth Manager, Brand Partnership Lead, or move into strategy and operations leadership roles within Swiggy.
Sample Interview Q&A
Q1. How would you handle a restaurant partner unhappy with digital campaign results?
Answer idea: Analyze campaign data, identify gaps, suggest corrective actions, and maintain transparency with the client.
Q2. What Swiggy feature would you pitch to a national restaurant chain?
Answer idea: Highlight Swiggy Instamart visibility, targeted promotions, and loyalty campaigns for customer retention.
Q3. How do you use SQL and Excel in business analysis?
Answer idea: Use SQL for extracting raw data, Excel for pivoting, analyzing trends, and deriving actionable insights.
How to Apply
- Update your resume with client management and data analysis experience.
- Prepare certificates or documents supporting your skills.
- Ensure you are comfortable with hybrid working (3 days office).
- Click the button below and complete the official Swiggy careers application.
Frequently Asked Questions
Q1. Is this job remote?
A: No, it is a hybrid role with 3 days in office.
Q2. Where is the location?
A: The role is based in Kharagpur, West Bengal.
Q3. What skills are most important?
A: Data analysis (Excel, SQL), business metrics, account management, and communication skills.
Q4. Do I need prior experience?
A: Yes, experience in account management, client servicing, or business roles is preferred.
Q5. What type of clients will I work with?
A: You will manage national restaurant chains and key accounts.
Q6. Is SQL mandatory?
A: Basic SQL knowledge is preferred but not always mandatory.
Q7. What growth opportunities are there?
A: Career progression into Account Manager, Growth Manager, or Strategy Lead.
Disclaimer
This guide adapts the employer’s published job description into a structured format for candidates. Salary, benefits, and processes may change at the employer’s discretion. Always apply through the official link and verify communications before sharing personal information.
Final Note for Swiggy Business Associate Jobs 2025
Apply early and highlight your skills in data analysis, client servicing, and growth planning. Demonstrating strong business acumen, negotiation skills, and stakeholder management experience will help you stand out in the Swiggy hiring process.
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