Ditto Insurance is hiring a Customer Service Quality Executive for remote work across India. This guide covers the Snapshot, company overview, role details, responsibilities, required skills, selection process, perks, FAQs, and step-by-step How to Apply. Use this to build a strong application for Ditto Insurance Careers 2025.
Snapshot of Ditto Insurance Jobs 2025
| Company | Ditto Insurance |
| Role | Customer Service Quality Executive |
| Job Type | Full-time, Remote |
| Location | India (Remote) |
| Experience | 0-3 years |
| Salary | ₹4,54,600 PA |
About Ditto Insurance
Ditto Insurance empowers users with a deep understanding of insurance to make well-informed decisions. From expert insurance advice to facilitating policy purchases and claims support, Ditto ensures a seamless end-to-end insurance experience. It is part of the Finshots family and backed by India’s largest stock-broker, Zerodha.
Role Summary
As a Customer Service Quality Executive, you will monitor calls, develop and implement quality processes, provide actionable insights, gather performance data, and help improve the quality of advisor recommendations. This role is fully remote and requires strong communication and analytical skills.
Key Responsibilities
- Monitor calls and provide actionable insights to improve current processes.
- Develop, create, and implement quality processes.
- Gather information to help improve advisor performance.
- Provide feedback on the quality of advisor’s recommendations.
- Develop customer support quality standards.
Required Skills & Experience
- Experience of 0-3 years in customer service or related roles.
- Strong communication skills.
- Excellent customer service and analytical skills.
- Strong sense of ownership and leadership qualities.
- Ability to communicate and collaborate effectively.
Selection Process
- Submit online application via Ditto Careers link.
- If shortlisted, receive an email to record a mandatory short video resume.
- Evaluation by HR and quality team based on video and experience.
- Offer confirmation and onboarding.
Perks & Benefits
- Fully remote work.
- Comprehensive health insurance coverage for you and your family.
- CTC ₹4,54,600 per annum.
How to Apply
- Update your resume highlighting customer service, analytics, and quality assurance experience.
- Ensure availability for remote work.
- Click the button below to apply via Ditto Freshteam application link.
Frequently Asked Questions
Q1. Is this job remote?
A: Yes, this is a fully remote role.
Q2. What is the salary?
A: CTC is ₹4,54,600 per annum.
Q3. What experience is required?
A: 0-3 years in customer service or related roles.
Q4. What skills are most important?
A: Strong communication, analytical, leadership, and customer service skills.
Q5. What is the application process?
A: Shortlisted candidates will receive a link to record a mandatory short video resume.
Q6. Are freshers eligible?
A: Yes, freshers with 0 years experience can apply.
Q7. How do I apply?
A: Apply via the official Ditto Freshteam link.
Disclaimer
This guide adapts the employer’s published job description into a structured format for candidates. Salary, benefits, and processes may change at the employer’s discretion. Always apply through the official link and verify communications before sharing personal information.
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